Distance Selling Agreement
ARTICLE 1 – PARTIES
Seller: Umutcan Çağlayan, Yurdoğlu Mah. 3947/4 Sk. No:8/1 Karabağlar/İzmir, Turkey Email: alcaglayani@gmail.com Website: https://caglayanis.store/
Buyer: The customer who places an order on the website.
ARTICLE 2 – SUBJECT
This agreement governs the sale and delivery of products ordered through the website, in accordance with Turkish Consumer Protection Law No. 6502.
ARTICLE 3 – PRODUCTS
Product details, quantity, and price are shown on the order summary page and in the confirmation email sent to the buyer.
ARTICLE 4 – DELIVERY
Products are delivered within 7–21 business days to the address provided by the buyer.
ARTICLE 5 – PAYMENT
Payments are processed securely through iyzico infrastructure.
ARTICLE 6 – RIGHT OF WITHDRAWAL
The buyer may withdraw from the purchase within 14 days of receiving the product, without giving any reason, by contacting us at alcaglayani@gmail.com. The product price will be refunded within 14 days. Return shipping costs are the buyer's responsibility.
ARTICLE 7 – EXCEPTIONS
The right of withdrawal cannot be used for opened, used, or non-returnable products.
ARTICLE 8 – DISPUTE RESOLUTION
Any disputes arising from this agreement shall be subject to İzmir Consumer Courts and Arbitration Committees.